My hybrid position is responsible for supporting and working with all of UHR to solve problems with available technology including hardware, software and peripherals. I study and analyzes system needs, trains users on software and hardware, handles troubleshooting, and provides quality assurance review of user systems. Acts as project manager, typically performs time estimates, and reviews status of projects.
As an early adopter myself, I’m constantly working with our strategic partners across campus to evaluate how a new tool or service can be used within the organization. Furthermore, I am an active contributor and consultant to 20+ IT collaborative meetings and various email groups on campus focused on IT integration.
* UHR Internal Tech and Facilities Support
* Events & Meeting Support
* Unit IT Liaison
Specialties: I have the ability to explain complex technical ideas and issues to those that do not understand. I also have over 24+ years of IT experience with Macs, iOS, and PCs. Very diverse with Mobile devices and User experiences. 11+ years of Windows Infrastructure tools including AD, SCCM, and Exchange Management Console. (JOAT)
